My Saturday night experience at Eureka Burger went something like this:
Me: Where should we eat?
Friend: Eureka Burger?
Me: Yeah okay cool. I’ve never been.
Friend: I’ll call ahead and see if they take reservations.
Eureka: No we don’t take reservations.
Friend: Oh well. We’ll see you there Chuck.
*An hour later* *Ring Ring*
Friend: Chuck, I just got here and it’s busy but there’s a table available. They said if we could finish eating within an hour we can sit there.
Friend: No. The table available is reserved for a group.
Me: I thought they didn’t take reservations. Hmm?
We chose not to sit in the reserved table. The last thing I wanted to do was have to get up, move my kid, move my food, and then get re-settled in case the other party showed.
Moments later we were seated in a section not quite adequate for four adults and two infants, but we survived. When the hostess was leading our party to the table I noticed her manager shaking his head, either because he knew we wouldn’t fit or thought the hostess was a dingbat. Probably both.
This was such an odd experience. I’m still confused whether they take reservations or call a heads. Apparently for some people they do. We didn’t get a good explanation, not that we’re entitled to one, but it leaves a bad impression to say the least.
So what happened with the reserved table? Did anyone take the one hour challenge? One family did. The sad part is one member of their party appeared to be disabled and walked with a cane. When the time limit was up they were forced to move, mid meal, so Eureka could reorganize the table for the party being seated. What a joke. For the record, we all finished eating, even the family that was forced to move, long before the other party arrived. They still were nowhere in sight even after we loaded into our car.
Oh yeah what about the food? The Fig Burger had a nice fig spread on it and the bun was good. The patty could have used an injection of juice and the fries some hydration, but overall I appreciated the creativity of the fig burger. Go there if you can eat fast.